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GETTING STARTED


What are the required fields?
All required fields have an asterisk (*) next to the field.

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Creating a Student ID
Student ID’s must contain only letters and numbers and contain no spaces. They can be up to 12 characters in length. Student ID’s can be anything, from your associate ID to a combination of your first and last name. Avoid using your Social Security Number as your Student ID, unless you are instructed to do so by your company. Avoid using your first or last name alone as your Student ID as well. First and Last names are common and might have been used by someone else. If you have a question regarding your Student ID, contact your company representative.

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Creating a Password
Passwords must contain only letters and numbers and contain no spaces. They can be up to 12 characters in length. Passwords can be anything, although they should not be the same as your Student ID. If you have a question regarding your Password, contact your company representative.

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Error Messages

Missed required field
All required fields have an asterisk (*) next to the field. If you are missing a require field, you will receive a message explaining which field(s) you are missing. For example, if you forgot to enter your last name in the Last Name field, you will receive an error message at the top of the page prompting you to enter your last name.

The Student ID you created is already being used by someone else
If the Student ID you have chosen has already been used, you will need to create a new Student ID. First and Last names are common and might have been used by someone else. On rare occasions, if you’re Student ID is your associate ID and it has been used by someone else, please contact your company representative for assistance.

Password
When entering your password, you will need to enter your password twice into two separate password fields, for confirmation. If the passwords do not match, you will be prompted to re-enter your password.

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What should I do if I am pre-registered?
Pre-registered students will have been given a student ID and password . Students will then enter their student ID and Password on the main campus screen.

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Authorization

What is an authorization key and how does it work?
An authorization key is a code that gives a student access to register for a course, or a group of courses. Each authorization key is linked to a particular corporate account in the Campus. The keys are unique and can only be used once.

My authorization key isn’t being accepted
If your authorization key is not being accepted, it can be due to a couple of reasons.

If the student gets the message: "This key has been used or is not valid", this means the authorization key has already been used, and the student will need another key in order to complete their registration.
Note: authorization keys can only be used once. Once they are used, they can never be used again.

If the student gets the message: "Authorization is not valid", this means the authorization key has not been entered correctly. The authorization key must be entered exactly as it appears when it is presented to the student.

For example:

If the authorization key is
YourCompany-123456789

It must be typed in as
YourCompany-123456789

Other variations, such as YourCompany - 123456789, YourCompany/123456789, Your Company-123456789, 123456789, etc. will not be accepted.

Who do I contact if I don’t have an authorization key?
If you do not have an authorization key, you will contact your company representative for a new key.

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Course Enrollment

I don't see any courses to enroll in
If you do not see the course or the group of courses you are trying to enroll in, click on the Home button to return to the main campus screen. Then go to Student Sign In and enter your Student ID, Password and click on Submit. Once you are at the Start Center, click on the Authorization Key option. Enter in your authorization key. If the key is accepted, you can proceed to Course Enrollment. If you do not have an authorization key, please contact your company representative for assistance.

There is more than one course I can enroll in. How do I know which is the right one for me?
If you see multiple courses to enroll in, refer to the instruction sheet provided with your CD. The instruction sheet will provide which course you should enroll in. If you do not have an instruction sheet, you will then select the course that corresponds to your CD. If you still are not sure, please contact your company representative for assistance.

How to Access the Course Enrollment screen
To access the Course Enrollment screen, start from the main campus screen and at the Student Sign In, enter your Student ID, Password and click on Submit. Once you are at the Start Center, click on the Course Enrollment option.




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