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| COURSE
CATALOG - Interviewing |
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INTERPRETATIONS OF BEHAVIOR:
Developed by Wicklander-Zulawski & Associates, this course
focuses on the analysis and interpretation of the various behaviors
we all encounter during conversation or interaction with other
people. In particular, the program focuses on those behaviors
that may indicate deception. This course is ideal for all levels
of management to enhance inter-personal communication skills
and develop the ability to recognize and further explore areas
of deception when interacting with an employee, a co-worker
or a customer. |
| Length:
2 Hours |
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INTERVIEW & INTERROGATION
TECHNIQUES REVIEW: This program has been specifically designed
by Wicklander-Zulawski & Associates as a follow-up tool
to their Interview and Interrogation Techniques seminar. This
program will model the accusatory interview process, breaking
it down into its fundamental components and skills sets. |
| Length:
45 Min |
Register |
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PRE-EMPLOYMENT INTERVIEWING:
This course, offered by Wicklander-Zulawski & Associates,
is designed to enhance and develop your skills in the area of
pre-employment interviewing. When evaluating applicants for
a position, sometimes it can be difficult to tell if you are
hiring the right person. The pre-employment interview is most
often the deciding factor that will determine eligibility for
employment and qualification for the position. This program
will help you to recognize the needs of the position and guide
you in tailoring your interview skills to find the right person
for the job and for the company. |
| Length:
1.5 Hours |
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TELEPHONE INTERVIEWING:
This course, offered by Wicklander-Zulawski & Associates,
is designed to enhance and develop your skills in the area of
Telephone interviewing. Discussion will focus on the evaluation
of circumstances to determine when a telephone interview makes
sense and the behavioral tools you will need to conduct one.
This program will help you to recognize the structure of an
effective telephone interview and coach you on ways to adapt
your interview skills to a new environment. |
| Length:
1.5 Hours |
Register |
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LOSS PREVENTION INVESTIGATIONS:
This course is designed to educate loss prevention personnel
on critical loss prevention functions and initiatives. The course
will also train and demonstrate various techniques for optimum
job performance. |
| Length:
1 Hour |
Register |
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PRESERVING THE ADMISSION:
The statement is the crown jewel of an investigation, termination,
or prosecution. The statement should contain the elements of
the crime, the mental state of the subject, and finally the
details that substantiate the admission. This course provides
you with the tools necessary to build a solid foundation for
producing an effective and complete written or recorded statement. |
| Length:
1.5 Hours |
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| SYSTEM
REQUIREMENTS |
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must have the following in order to use this system: |
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A PC running at least
Microsoft Windows XP |
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Microsoft Internet
Explorer 7.0 or better |
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Microsoft Windows
Media Player 9 or better |
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